Terms & Conditions

Welcome to FIBERTROP PRIVATE LIMITED.
These Terms and Conditions govern your use of our website and the purchase of products from our e-commerce platform. By accessing or using our website, you agree to be bound by these Terms.

1. Company Information

• Company Name: FIBERTROP PRIVATE LIMITED

• Registered Office Address:
  Office No. 101, Mezzanine Floor,
  Z-16, Zone-1, Bhopal, India

• Mobile Number: 8085429651

2. Use of the Website

• You must be at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

• You agree not to use the website for any unlawful or prohibited purpose.

• We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Product Information

• We strive to display accurate product descriptions, images, and prices. However, errors may occur.

• Product colors and appearance may vary slightly due to screen settings.

• Availability of products is subject to change without notice.

4. Pricing and Payment

• All prices are listed in Indian Rupees (INR).

• Prices may be inclusive or exclusive of applicable taxes (GST), as mentioned on the product page.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made through authorized payment gateways only.

5. Order Acceptance & Cancellation

• Placing an order does not guarantee acceptance.

• We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing or product information

  • Payment issues

  • Suspected fraud or misuse

• In case of cancellation, any amount paid will be refunded as per our refund policy.

6. Shipping and Delivery

• Delivery timelines are estimates and may vary due to location, logistics, or unforeseen circumstances.

• We are not responsible for delays caused by courier partners, natural calamities, or government restrictions.

• Shipping charges, if applicable, will be shown at checkout.

7. Returns, Refunds & Replacements

• Returns or replacements are subject to our Return & Refund Policy, available on the website.

• Products must be unused, undamaged, and returned in original packaging.

• Refunds will be processed to the original payment method within a reasonable timeframe.

8. User Responsibilities

You agree:

• To provide accurate and complete information while placing orders

• Not to misuse the website or attempt unauthorized access

• Not to upload or transmit harmful, offensive, or illegal content

9. Intellectual Property

• All content on the website, including logos, text, images, and designs, is the property of FIBERTROP PRIVATE LIMITED.

• Unauthorized use, copying, or reproduction is strictly prohibited.

10. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

• Our total liability shall not exceed the value of the product purchased.

11. Privacy

• Your personal data is handled in accordance with our Privacy Policy.

• We do not sell or misuse customer information and comply with applicable Indian data protection laws.

12. Governing Law

• These Terms shall be governed and interpreted in accordance with the laws of India.

• Any disputes shall be subject to the jurisdiction of courts in Bhopal, Madhya Pradesh.

13. Changes to Terms

• We reserve the right to update or modify these Terms & Conditions at any time.

• Continued use of the website after changes implies acceptance of the revised Terms.